A Healthcare devices manufacturers Boosts Sales and Revenue with Improved Functionality for the subscribers /partners via Community Cloud Portal
About the Client
Client is proud to be the nation’s largest independent provider of personal emergency response systems (PERS). They specialize in Medical Alert Systems & Devices, Medical Alarms, etc.
- DemandBlue built a community cloud portal with a rich UI and allow users to access and view subscriber data and get the outputs of certain forms, cases, and PDF documents
- Separate email templates were created with which client can send status update to their customers.
- Sales and revenue increased up to 30 % through boosted customer engagement by user friendly data access
- Developed inbuilt trust from all sides by providing different credentials for customers
- Increased security since records are only shown to linked users.
Salesforce: Sales Cloud, Experience Cloud