A chemical ingredient distributor builds an e-commerce portal and scales up its sales process by allowing its vendors to order anytime, from anywhere
About the Client
Client is a globalchemical and ingredients distributor, and a provider of value-added services. Consumers interact with its stock outlets on adaily basis.
We built an e-commerce portal on Salesforce Community Cloud to provide our client’s vendors and consumers a seamless B2C-like shopping experience 24×7
- Increased customer satisfaction scores
- Self-service style of re-ordering shortened sales cycle
- Improved efficiency and data accuracy
Salesforce: Sales Cloud, Experience Cloud