Add wings to your field service heroes
Mobility | Automation | Intelligence
Ready to Revolutionize Your Business’s Field Service Experience?
In scenarios where a field service solution is absent or implemented improperly, businesses often encounter challenges that can include poor customer experience, ineffective scheduling, limited insights, communication breakdowns, and missed revenue opportunities. Envision a world where scheduling and dispatching integrate seamlessly, assignments automate, and precise technician-to-job matching prevails.
Collaborate with DemandBlue to redefine your operational landscape and reach new levels of success. Experience real-time visibility into agent activities, receive seamless customer updates and achieve expedited issue resolution. Our Field Service Lightning (FSL) proficiency extends beyond automation encompassing optimized resource allocation, cost reduction, and enhanced performance. Leverage integrated CRM systems to upsell and cross-sell your products and services.
According to data released by Salesforce, Field Service Lightning is transforming the way organizations are managing customers
%
Faster Case Resolution
%
Agent Productivity
%
Customer Satisfaction
Salesforce FSL for a Remarkable Business Impact – From the DemandBlue Approach
Smart Task Assignment:
AI-Powered FTFR Boost:
Mobile Convenience:
Data-Driven Choices:
Effortless Case Management:
DemandBlue’s proven approach for expedited Salesforce FSL Implementation
Assess:
Migrate:
Strategize:
Test and Deploy:
Configure:
Training:
Why
DemandBlue?
DemandBlue is your trusted Salesforce partner for several compelling reasons. We have a strong track record in the implementation of both Service Cloud and Field Service Lightning services. Our On Demand Services for Salesforce have a convenient Pay-As-You-Use model that provides access to our certified resources whenever needed.
With extensive experience that covers various industries, we are well equipped to harness the capabilities of FSL and drive significant growth for your business.
Success Stories
A charitable financial service provider drive a centralized, consistent approach by integrating their Salesforce instance and its Episys systems
Salesforce: Sales Cloud, Financial Services Cloud
Technologies: Apex, API, Flows
A construction and environmental remediation expert delivers better and faster onsite service to its customers by empowering field service agents with mobility, automation, and instant alerts
Client provides disaster recovery services to address environmental hazards, natural and man-made disasters, and to fully restore built structures and their contents.
Salesforce: Service Cloud, Field Services Lightning
Technologies: Workflows
Related Resources to Explore
Schedule a call to have DemandBlue, a Salesforce Consulting Partner, implement Salesforce FSL for your business.
