A Medical Device Service Providers Increases User Adoption and Efficiency by Migrating from Classic to Lightning Experience

 

About the Client

Client provides high quality equipment service and repair for medical devices. Client is the only service organization authorized to service EMS products for both Ferno-Washington and Stryker

 

Solution

Used well-perfected lightning migration templates to seamlessly migrate client’s classic version Lightning Experience without any business downtime. 

Used Magic Mover to convert files and attachments to Files and Notes. Enabled sharing of Report and Dashboard folder.

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Benefits

  • The sleek and powerful Lightning UI increased user adoption, productivity, and overall efficiency
  • Integration with various third-party apps has now become much easier and simpler for administrators and developers
  • Lightning also makes it possible to add custom components to the interface

Salesforce: Service Cloud, ServiceMax

Technologies: Apex, API, Flows

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